Advantages of mass texts for companies in the financial sector;

Businesses in all industries use mass text messaging to improve the efficiency of their customer service. As more and more consumers rely on their mobile phones to connect with others and get the latest information, SMS provides a way to support products that want to promote the latest ways to connect with their customers. This can be especially useful for service organizations that rely on timely information to provide quality customer service.

In modern times, companies in the financial sector have been struggling to survive in recent years due to certain conditions such as competition, modernization and globalization. To meet these conditions, the financial industry should adopt innovative marketing SMS techniques/strategies. One of the best strategies has been to use mass text messages for business recipients.

Bulk text message service refers specifically to sending a large number of text messages to the mobile phones of a predetermined group of recipients. Text messaging service providers help businesses market and manage fraudulent activity.

Mobile communication is one of the most reliable types of communication. The financial industry can use a bulk text messaging service to send text messages to customers. The SMS service is now widely used in the banking and financial sector. Banks and financial institutions can send notifications to customers after each transaction. Bulk text messages can speed up the exchange of information. Let’s see how financial institutions are using SMS services for superior marketing.

Using massive SMS services in the financial industry;

Guide;

Bulk SMS is a technique that looks for fraudulent activity related to your customers. As a communication tool, it helps both financial institutions/companies and customers to stay in touch regularly. Therefore, malicious processes are checked using this method.

Automatic text message notifications;

By sending transaction text messages, financial institutions and banks can provide their customers with information about ATM withdrawals, deposits and bulk text services. Mobile self-service requires the customer to register with mobile banking. The bank database connects to the SMS API to generate automatic notifications to customers when account operations such as credit, debit, payment, bank statements and other banking operations occur.

Banks, network issues, unauthenticated login, bank fraud, account verification etc. can send SMS notifications to consumers in such cases. It is a more convenient and faster way than calling customers.

Two-step verification;

One of the most important applications of the SMS service in the financial sector is that it is used for the two-step verification of every customer’s online shopping. Banks now use two levels of security because we use online transactions more securely and protect against unauthorized access. The first is a standard username and password combination. Therefore, when another layer of security is added, the user account becomes more secure.

SMS banking service;

Users can perform standard banking transactions with SMS services. SMS banking ends with the customer’s registered mobile phone number. Banks offer a variety of short codes that allow customers to transfer money, check balances, request payments and credits, get bank statements and more.

Customer service

Customers don’t want to be there for a long time looking for an answer to their doubts. Text messaging services often want to solve buyer’s questions faster and more efficiently. Customers can view account balance, current status, past due transactions, past transactions, account password changes and more. your account.

Submit useful information;

In addition, the banking sector can get the help of the SMS service to send user information to customers. They disseminate information such as latest market trends, stock market updates and thus latest financial market news. You can also send short text message links to a customer who wants to prove their claim, contact information and other information.

Confidentiality and availability;

Credit, insurance, etc. One of the advantages of using an SMS service to promote financial products is that the recipients are more interactive and reachable because they may not receive a phone call. Banking environments can use SMS services to interact with customers without compromising people’s privacy. The text message contains undeveloped policy information. Recipients with Do Not Disturb enabled will not receive messages.

Economically;

Bulk text messages offer a convenient and efficient solution for communicating with small or large groups of people. Its affordability and accessibility to potential and target customers make it very effective.

Bulk text messages can be an inexpensive and effective technique for reaching buyers. The need for a much larger call center disappears as most issues are resolved via text message service. It can also help reduce the workload of employees and assign them to more productive tasks.

Sales growth;

All financial companies can advertise their products/services using bulk SMS service. This service impresses people after receiving news of new products/services from companies. It helps to increase the sales of the industry.

Banks can display or print a contact number from which old and new customers can easily contact the bank. This service helps the banking industry generate new leads and become more accessible.

improve customer service

Bulk text messages allow financial institutions to remind their customers about their policies or new plans. Damage compensation, new offers, etc. Keep your customers informed. by text message. The mass text message service can be used to effectively advertise goods or services according to the needs of the industry.

Decide;

Financial decisions, investment decisions, etc. It has to make important decisions, such as mass text messaging service allows the industry to get feedback from consumers about their current or new plans or practices. Based on customer feedback, the industry can make important decisions, such as maximizing profits and wealth.

Build credibility;

Insurance industry, banking sector etc. such as financial industries. They can increase their business value through mass texting because it takes less time and brings more satisfaction to the recipients. It is affordable and the best way to communicate with customers. These advantages increase the credibility of the industry.

SMS, by reaching the customers instantly and providing the necessary communication, banking, insurance etc. It helps financial sectors to maximize their credibility and increase their customer base.

Remove obstacles;

Bulk texting helps you break down communication barriers. Organizational barriers, personal barriers, physical barriers, perception barriers, etc. There are different types of communication barriers, as these barriers create barriers in marketing activities. These barriers are usually managed using mass texting techniques.

SMS marketing makes it easy;

Bulk text messages make marketing easier. Plans and offers from banks and financial institutions are often large and difficult to understand. Marketers need many conversations with prospects before they are fully convinced and buy a plan.

Telemarketing cannot be a good way to explain the product because the customer cannot spend much time on the phone with the telemarketer. However, if the organization sends mass text messages to customers, only buyers interested in the plan will be returned and screening will also be done automatically.

Account activity monitoring;

Customers can monitor account activity in real time. Customers only need to look for SMS notifications from banks. This allows banks and financial institutions to send messages to recipients.

Economically;

Bulk SMS services are affordable and their wide reach is spread across several different parameters, making them highly effective for the corporate and financial sectors. This helps them reach a large audience at a low cost.

sales impulse;

It also helps tax companies to market their products to a large number of people. These promotional text messages are delivered instantly and easily accessible to the recipient, leaving an impression on people’s minds.

best customer service;

Tax authorities and companies use bulk SMS services to consolidate an excellent B2C relationship. As they keep their customers up to date and feel always informed and connected by sending out newly released releases and plans.

decide

Bulk SMS also facilitates decisions by financial companies that require input from consumers or the end audience. Let them reach a large number of people and send them text messages, prank calls or short codes etc. to give them a chance to take the form instantly.

The solution;

Bulk SMS service is a powerful tool that saves time and helps financial service providers and banks to speed up their operations. This helps in building a strong relationship with buyers and building up a large customer base. SMS or bulk texting services can make it easier to communicate with customers. This makes transactions more transparent and allows financial institutions to better advertise their services.